Privacy Policy — Stratica

Stratica ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our competitive intelligence report service.

Information We Collect

When you place an order for a competitive intelligence report, we collect the following information:

Your Name — so we can address you personally in your report and communications.
Email Address — to deliver your report and send order confirmations.
Company Name — to tailor the analysis to your business context.
Company Website — to research your company and understand your market position.
Competitor URLs — to identify and research the competitors you want analyzed.

How We Use Your Information

We use the information you provide solely for the following purposes:

To generate your personalized competitive intelligence report
To deliver the report to your email address
To communicate with you about your order (e.g., confirmation, delivery notices)
To improve our AI analysis models and report quality

We do not use your data for marketing emails, newsletters, or any purpose beyond fulfilling your order.

Data Retention

Your information is retained only as long as necessary to deliver your report and provide customer support. Specifically:

Order information is retained for up to 30 days after delivery for support purposes
Report PDFs are available for download for 14 days after delivery
Customer support correspondence is retained for up to 90 days after the last interaction

After these periods, your data is permanently deleted from our systems. We do not maintain archives of personal data beyond what is operationally necessary.

Data Sharing

We do not sell, trade, or share your personal information with third parties for their marketing or advertising purposes.

We may share your information with trusted service providers who assist us in operating our service (e.g., Stripe for payment processing, email delivery services), provided they agree to keep your information confidential and use it only for the purposes we specify. These providers are:

Stripe — payment processing. Your payment details are handled entirely by Stripe; we never see or store credit card information.
Email delivery service — to deliver your report PDF to your inbox.

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS), access controls on our systems, and regular security reviews.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access — request a copy of the data we hold about you
Correction — request that we correct inaccurate data
Deletion — request that we delete your data (subject to operational retention requirements)
Objection — object to our processing of your data

To exercise any of these rights, please contact us at reports@stratica.ca. We will respond to your request within 30 days.

Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies, analytics cookies, or advertising cookies. Third-party payment processing (Stripe) may set their own cookies during the checkout process; those are governed by Stripe's privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: reports@stratica.ca
Website: stratica.ca